Terms of service

Last Updated: March 12, 2025

Welcome to La Vela Candle Studio! By using our services, browsing our website, or making purchases from us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or services. If you do not agree to these terms, please refrain from using our website or services.

1. Acceptance of Terms

By accessing or using the services provided by La Vela Candle Studio, including purchasing products, you accept and agree to be bound by these Terms of Service and any applicable laws or regulations. If you do not agree with these Terms, please discontinue use of the website and services.

2. Changes to Terms

La Vela Candle Studio reserves the right to update, modify, or revise these Terms of Service at any time. When changes are made, the updated Terms will be posted on this page with an updated date. Your continued use of our services after such changes constitutes your acceptance of the modified Terms.

3. Products and Services

La Vela Candle Studio offers a variety of handmade candles and related products. All products are subject to availability. We reserve the right to discontinue products or services without prior notice.

4. Orders and Payments

When you place an order with La Vela Candle Studio, you agree to provide accurate and complete information, including payment details and delivery information. We accept payments through [insert payment methods here], and all payments must be completed in full before orders are processed.

By placing an order, you confirm that you have the necessary authorization to use the payment method selected.

5. Shipping and Delivery

La Vela Candle Studio strives to ship all orders promptly. However, delivery times may vary due to factors beyond our control. We are not responsible for delays caused by third-party carriers. Shipping costs are calculated based on the destination, and you will be provided with an estimate at checkout.

You are responsible for ensuring that the shipping address provided is correct. We are not liable for lost or undelivered packages due to incorrect address information.

6. Returns and Exchanges

All sales are final. We accept exact replacements for products delivered damaged within 3 business days of delivery. Please contact us at lavelcandlestudio@gmail.com to start a claim.

Shipping costs for returns and exchanges are the responsibility of the customer unless the product is defective or damaged upon arrival. Refunds will be issued to the original payment method.

7. Intellectual Property

All content, designs, trademarks, logos, and other intellectual property related to La Vela Candle Studio, including but not limited to website materials, product images, and marketing materials, are the property of La Vela Candle Studio and are protected by copyright laws.

You may not use, reproduce, or distribute any content or materials without the express written consent of La Vela Candle Studio.

8. User Conduct

By using our website or services, you agree not to:

Engage in any activity that could harm or disrupt the website or services.
Use our website for any unlawful purpose.
Harass or harm other customers or users.
Post or transmit any content that is offensive, harmful, or otherwise inappropriate.

We reserve the right to suspend or terminate access to our website or services if we believe any user has violated these terms.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy [link to privacy policy] for details on how we collect, use, and protect your personal information.

10. Limitation of Liability

La Vela Candle Studio is not responsible for any indirect, incidental, or consequential damages arising from your use of our website, products, or services. In no event shall our liability exceed the amount you paid for the product or service in question.

11. Disclaimer of Warranties

Our products and services are provided “as is” and “as available,” without warranties of any kind, express or implied. La Vela Candle Studio does not guarantee the accuracy, reliability, or completeness of any content, products, or services offered through our website.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [Insert jurisdiction/country], without regard to its conflict of law principles.

13. Contact Information

For any questions, concerns, or assistance regarding these Terms of Service, please contact us at:

La Vela Candle Studio
6409 Old Oaken Pl., Orangevale, CA 95662
Email: lavelacandlestudio@gmail.com
Phone: 916-792-9942

By using La Vela Candle Studio's services, you agree to these Terms of Service. Thank you for choosing us!